With our guarantee, you can return any of our products within 7 days of delivery. Returns are not permitted after the allowable return period. This guarantee only applies to products purchased on www.refreshbotanicals.com. Sale items are not eligible for return.
We recommend that you return all products unopened and in the same condition in which they were delivered via canada post and that you send your return via canada post for your protection and to insure prompt delivery. We’re sorry, but return shipping fees and your original shipping charges are not refundable, unless the return was a result of our error.
Returns can be mailed to:
Swift Innovations Inc.
#102 3128 Parsons Road NW
Edmonton AB T6N1L6
If your package was damaged in shipment by the carrier, and its content rendered unusable, save the box and the merchandise and notify us immediately at 1-(877)212-8322. The carrier will be notified and the damaged package and the damaged items will be replaced.
If you should need further information regarding the return of any Refresh Botanicals products, please do not hesitate to call us at 1-(877)212-8322, and it would be our pleasure to assist you however we could.